2026 UCalgary Wi-Fi Service Upgrade

UCalgary is upgrading Wi-Fi to improve  reliability, performance and long-term capacity. Upgrade work is being completed building by building and may cause temporary wireless outages during scheduled maintenance windows. 

Most upgrades are expected to be completed by the end of December 2026. Final project work and service optimization may continue until March 2027. 

Each building is upgraded during one scheduled maintenance window. Wireless service may be unavailable or intermittent while work is underway. 

• Buildings with active classrooms or teaching spaces will be upgraded overnight where possible. 
• Buildings that are mainly office space may be upgraded during regular business hours. 
• Wired network connections are expected to remain available in most areas. 
• Wireless-dependent devices and peripherals may be interrupted during the maintenance window. 

• Save your work before the maintenance window starts. 
• Use a wired connection where available. 
• Use mobile data or an off-campus network if you need wireless access during the outage. 
• Restart your device after the upgrade is complete. 

As part of the upgrade, UCalgary is simplifying Wi-Fi network names by retiring the "Air" prefix and moving to the "UC" naming structure. 

During the transition, you may see different network names in different buildings. Some buildings will use the new UC-Secure network while others may still use AirUC-Secure until their upgrade is complete. 

For instructions on how to configure the new SSID please click here. If you have issues connecting to the new Wi-Fi network , restart your device after you have configured the new network. If the issue continues, contact the IT Support Centre.

Phone: 403.210.9300

Online: UCalgary IT support

Include your building, device type and the network name you are trying to connect to.

If you have successfully connected to the new Wi-Fi network, and you want to report an issue with the new network (connection issues, deadspots, intermittent access), click here.

The project team is completing upgrades in phases to reduce disruption during high-activity academic periods. The goal is to complete as much work as possible by the end of August 2026, with most upgrades expected by the end of December 2026. Full project completion is anticipated by the end of March 2027.