IT Security

Do you recognize the sender of that email? Is it demanding immediate action unexpectedly? Perhaps it’s from someone you know, but the tone seems off.
Knowing the signs of phishing and social engineering can protect you from cybercrime.

Learn more my registering for our webinar on April 24, Back to Cyber-basics

Steps for Reporting

Important note: Online sexual exploitation of children must be immediately reported to the Calgary Police Service. You may also report crimes of this nature anonymously to the Canadian Centre for Child Protection.

Cybercrime at UCalgary

Cybersecurity Incidents 

  1. If you are a UCalgary student, faculty, or staff member, log in and submit a ticket directly to the Cybersecurity Operations Team.
  2. If you are a external party contact UService at 403.210.9300 or send the detailed information to abuse@ucalgary.ca 
    • At any point you can request UService to escalate to the Cybersecurity Operations Team, it will be assessed and, if necessary, they will execute the Security Incident Response Process.
  3. If you receive a suspicious email, use the "Report" button in Outlook and select "phishing". For more information please click here. 

Cybercrime at Home

Fraud Alerts 

  1. Visit the Calgary Police Service cybercrime website or call the non-emergency number at 403.266.1234 to file a complaint and receive a case number.
  2. Contact all of your bank and credit card companies if any financial information was used. Make sure to give the bank and credit card companies your Calgary Police Services case number for your file.
  3. Call Equifax at 1.800.465.7166 or TransUnion Canada at 1.800.663.9980
  4. As a final step, you can also report the incident to the Canadian Anti-Fraud Centre or call 1.888.495.8501. Make sure you have your Calgary Police Services case number handy. 

Cybersecurity Topics

Hands typing on a computer.

Staying Cybersafe

Photo of a camera.

Top 10 Security Tips

Image of a phone screen displaying various applications.

Social Media Awareness

Fingerprint on a Laptop surface.

Password Best Practices

Fisherman pulling in a net.

Phishing and Social Engineering

Laptop screen beside a plant.

Cybersecurity Awareness Training

A pile of junk and miscellaneous items.

The Internet of Things

Man holding his suitcase in an airport with a plane in the background.

Travelling and Holidays

Row of books/records.

Policies and Standards

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Shared Computing

A shared computer is used by more than one person, either at the same time (such as a timesharing system) or at different times (like a workstation in the office or lab).

Security is more difficult to maintain when utilizing shared systems because the safety of technology depends on the trust people have in each other and on whether the system/computer is correctly configured and secure.

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Cybercriminals are Clever.

Use every opportunity to protect yourself.

Cybercriminals can use your information to access and re-access your accounts if you do not update, change and remove all previous account recovery information.

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Cybersecurity in a Nutshell

Cybersecurity is the practice of protecting systems, networks and programs from digital attacks that are usually aimed at accessing, changing, or destroying sensitive information.

Privacy and FOIP

Since 1999, the Freedom of Information and Protection of Privacy Act has applied to local public bodies such as school boards, health authorities, and post-secondary educational institutions, including the University of Calgary.

The University and all of its staff members have both rights and obligations under FOIP. Learn more about UCalgary's Information Security Data Classification Standard

If you are working with Level 3: Confidential or Level 4: Restricted data: 

Visit our Social Media Awareness page for more information about protecting yourself online.

In the News

Not your grandma’s rich prince email scam

Not your grandma’s rich prince email scam

How to spot the subtle clues you’re being targeted by a phishing attack.

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UCalgary offers 2 new cybersecurity courses for researchers

UCalgary offers 2 new cybersecurity courses for researchers

Half-hour courses teach researchers how to protect themselves and their data from cyberattacks.

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Ransomware spreads among unprotected populations but product pricing may help prevent proliferation

Ransomware spreads among unprotected populations...

Ransomware spreads among unprotected populations but product pricing may help prevent proliferation.

Haskayne researcher explores the relationship of ransom amount and risk and its impact on vendor and consumer decisions.

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What's in your cybersecurity tool kit?

What’s in your cybersecurity tool kit?

Cybersecurity is important in helping everyone stay safe online — at home and on campus. It’s important to learn how to protect ourselves, our colleagues and our communities from hackers and fraudsters.

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Cybersecurity: How do you know if you’re infected?

Cybersecurity: How do you know if you’re infected?

Knowing how to avoid cybersecurity threats is only half the battle. What if you’re already infected? How would you know if you were?

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Keep your electronic devices up-to-date and save yourself a lot of heartache

Keep your electronic devices up-to-date and save yourself a lot of heartache

Webinar highlights tips to stay cybersecure at home and at work.

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